CUSTOMER CARE



CUSTOMER CARE – INSPIRED BY D

We’re here to make your experience effortless—from delivery to fit, and everything in between. If you need help, contact us at inspiredbydllc@gmail.com

SHIPPING & RETURNS

Shipping (US)
  • Standard: 3–7 business days (estimated).
  • Expedited: 2–3 business days (estimated).
  • Processing time: 1–3 business days before shipment.
  • Tracking: You’ll receive a tracking link as soon as your order ships.

International Shipping
  • Transit time: 5–12 business days (varies by destination).
  • Duties/taxes: May apply and are the customer’s responsibility.
  • Carriers: We ship with trusted global partners.

Order Changes & Cancellations

We start working on your order quickly. If you need a change, email us ASAP with your order number. We’ll do our best, but changes aren’t guaranteed once processing starts.

Returns & Exchanges

  • Return window: 14 days from delivery.
  • Condition: Unworn, unwashed, original tags attached, in original packaging.
  • Final sale: Clearance items, gift cards, and undergarments are non‑returnable.
  • How to start: Email inspiredbydllc@gmail.com with your order number and reason for return.
  • Processing: Returns are typically processed within 5–7 business days after we receive your item.
Damaged, Missing, or Wrong Item
  • Contact us within 7 days of delivery. Include your order number and clear photos. We’ll take care of it.
Holiday & Launch Periods
  • During peak times, processing and shipping may take slightly longer. We appreciate your patience—your order is worth the wait.

SIZE GUIDE

Fit Philosophy
  • Designed for everyday comfort with clean, versatile silhouettes.

How to Measure

  • Chest: Measure around the fullest part of your chest.

  • Waist: Measure around the narrowest part of your waist.

  • Hips: Measure around the fullest part of your hips.

  • Length: From highest shoulder point to bottom hem.

Fit Tips

  • Between sizes? Size up for a relaxed look, size down for a closer fit.

  • Product pages include specific fit notes when needed.

  • Still unsure? Email us—our team will help you find your perfect fit.